Contact
ChabuLab is one small studio, and a person reads every message. Email is the best way to reach us.
- General questions, ideas, bug reports, privacy requests and business: hello@chabulab.com
- Ribbon for Mac support, licences and refunds: ribbon@chabulab.com
Reporting a problem
A good report gets fixed fastest. Please include:
- the page address or the product name;
- what you did, what you expected and what happened instead;
- your device, operating system and browser (for example “iPhone 12, iOS 18, Safari”);
- for a wrong puzzle or word group in a game, the date of the board and the mode.
Please don't send files you want kept private: the tools are built so they never need to leave your device.
Your data
To see, correct or delete the personal data we hold about you, write to hello@chabulab.com from the address in question. The privacy policy explains what we hold.
Where we are
ChabuLab is an independent studio based in Vietnam (time zone UTC+7). More about the studio is in About and on the home page.